At Susan G. Komen, the mission to end breast cancer extends beyond words into actions that animate every layer of the organization. This palpable dedication creates a unified culture that doesn’t just aim to meet objectives but to inspire a  collective movement. Here, the fight against breast cancer is not just a job; it’s a personal crusade for every team member. 

Selective Team Assembly: Hiring with Heart and Mind
The organization’s discerning hiring process goes beyond resumes, seeking individuals who resonate with the core mission, ensuring that the fabric of the team is woven with both competence and compassion. The result is a workforce not just equipped for the job, but emotionally invested in the organization’s overarching goals. 

Onboarding Excellence: Crafting the Journey from New Hire to Team Pillar
Komen’s onboarding process is meticulously designed to embed new hires into the organization’s ethos. It’s a deliberate initiation into a culture where every role is significant, and each new member’s integration is as intentional as it is thorough,  setting them up not just for success, but for meaningful contribution. 

Strengths-Based Synergy: Cultivating Trust and Collaborative Spirit
Acknowledging that each individual brings a unique set of strengths to the table, Komen fosters an environment that champions self-awareness and collective effort. This focus nurtures a trust-rich workspace where collaboration is not just a  strategy but a natural outcome of the organization’s cultural DNA. 

Goal-Oriented Growth: Strategic Clarity and Operational Precision
Strategic planning at Komen is a commitment etched into the everyday, ensuring each person’s role is clear and linked to the organization’s goals. A robust RACI  structure supports this clarity, making certain that strategy isn’t just set but is steadfastly followed, creating a rhythm of reliability and excellence. 

Process as a Pillar: The Framework for Focused Action
Recognizing the potential for disorder, Komen emphasizes well-defined processes that are both operational necessities and cultural reinforcements, instilling a sense of order and purpose in routine tasks, thereby elevating efficiency and effectiveness. 

The Harmony of Hard Work and Health: Valuing Productivity and Personal  Well-Being
By challenging the cult of constant work, Komen leads the charge in showing that rest and recuperation are not the antithesis of productivity; they are its allies. Policies that promote time off and work-life balance reflect a culture that values its employees’ well-being as much as their output.

Empowerment and Impact: The Essence of Employee Engagement
At the core of Komen’s culture is a genuine belief that every task, every project,  and every initiative makes a tangible difference in the fight against breast cancer. This belief, supported by leadership’s authentic dedication, fosters a work environment where engagement is inherent and every employee is empowered to excel.

To listen to the full interview or read the transcript, just click here.

Denver Frederick, Host of The Business of Giving serves as a Trusted Advisor and Executive Coach to Nonprofit Leaders. His Book, The Business of Giving: New Best Practices for Nonprofit and Philanthropic Leaders in an Uncertain World, is available now on Amazon and Barnes & Noble.

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